For 30 years we have been selling a wide range of new bikes, parts & accessories and clothing and we are proud to be authorised dealers for SCOTT, WHYTE, WILIER, COLNAGO, FROG & SQUISH.
Extraordinary products and exceptional customer service is ultimately what Bikes N Gear is all about and as you can see, this specialist cycle store has established key relationships with some of the best and most desirable cycling manufactures in the world.
We get cycling and we understand our customer’s needs. Why? Well actually it’s not about us it’s about you. Yes we are run by enthusiasts who ride to work or for fun, and yes we believe that every time someone gets on a bike in one way or another the world becomes a better place. But by carefully listening to the requirements of you, our customers, we can insure that you get the best possible value from every purchase that you make.
We want our customers to have a seamless shopping experience be it online or in store and we would like you – our customer – to receive the same high level of customer care which ever shopping experience you choose. Contact Us at anytime if you have any queries, as we are only too happy to help.
When it comes to buying bikes online we prefer to operate on a ‘click and collect’ basis: You as the customer will inevitably do some research, read reviews etc. We will provide any additional information you require and if you’re ready to buy you ‘click,’ we prepare and you ‘collect’ – it really is that simple!
In this easy way we get to size up you and the bike and make sure everything fits perfectly. You get to check over the bike and make sure everything is just as you want it. You get to check out any additional clothing or accessories that you have been thinking about and then, when you’re ready, you ride away. Nice and easy – no fuss – no lost or damaged in transit, no having to return the bike because it doesn’t fit or worse still riding an ill fitting bike because you cannot be bothered to return it!
Although our quality high street store is limited by space as an authorised dealer if it’s not in stock and assuming its available from the UK or Euro distribution centre we can get it in a couple of days. No problem.
We also offer a full range of service options, ranging from quick repairs to scheduled servicing, to installation of all accessories and upgrades - all carried out by qualified Cytech technicians. This service has yet to be offered online but gift vouchers are available and are redeemable against not only products but also services.
So if you can pop in, we would love to see you. If you can’t - have a look at what’s available online. If we can we will post out your clothing purchase the same day. If you discover it is not what you wanted or it is not what you thought it was return it within 14 days, unused in its retail packing, for a full refund.